“Given current expectations that response messages are written by physicians, a disclosure of AI authorship may feel like a deception.” Survey results suggest that patients prefer patient portal ...

Experts say many AI tools intend to support older adults, but trust, cost, and design gaps could slow adoption.

Oracle is unveiling AI tools that help patients better manage their healthcare journey through the patient portal. It's a strategy many providers are embracing as they look to improve their digital ...

Last year, Google open-sourced its SynthID AI watermarking system, allowing other developers access to a toolkit for imperceptibly marking content as AI-generated. Now, Google is rolling out a ...

Respondents were more satisfied, felt more cared for, and found messages more useful if they came from AI rather than humans. Survey results suggest that patients prefer patient portal messages ...