The commercial risks of poorly governed automation are now impossible for business leaders to ignore.

We all have biases. They’re our brain’s way of reducing the energy it takes to deal with the terabytes of information thrown at us every day. We connect the dots, fill in the gaps with stuff we ...

Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

This interview with psychologist Anthony Greenwald was republished with permission from Knowable Magazine. The original article was published on June 4, 2020. A quarter-century ago, social ...

In January 2019, Jade Alburo, librarian for Southeast Asian and Pacific Island studies at UCLA, wrote a Twitter thread that recounted a patron’s experience searching another large academic archive.

Today's workplace is a global one with employees, partners and customers from all around the world. The people in and related to a company have different viewpoints, backgrounds and perspectives. They ...

Customers are 32% more likely to buy a product after reading a review summary generated by a chatbot than after reading the original review written by a human. That's because large language models ...