Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the right CRM for your business.

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

It’s everywhere. Workflows, data entry, personalisation, forecasts, lead generation, analytics, and customer journeys. It has the ability, says Infosys, to automate and orchestrate tasks while ...

“Even though data is essentially the foundation for having accurate and effective engagement through CRM and AI, 90% of enterprise data is unstructured data,” said Auradkar.

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to evolve into a strategic growth platform.

Salesforce, Inc. (CRM) is using its ADAM framework, which includes Agents, Data, Apps and Metadata, as the base for its AI strategy. In the last earnings call for the first quarter of fiscal 2026, ...

HubSpot follows up its ChatGPT connector by teaming up with Claude. Expect to hear more concerns about data privacy. The post HubSpot adds another CRM connector, this time with Claude appeared ...