For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Forbes contributors publish independent expert analyses and insights. I write about behavior change and culture in organizations. Michael Lewis was describing financial experts who missed the signs of ...

Applying influencer marketing techniques can help your change management initiatives. Influencers change how we behave. They create experiences that entice the crowd to follow them. Influencer ...

According to a 2013 Strategy&/Katzenbach Center survey of global senior executives on culture and change management, the success rate of major change initiatives is only 54%. This is far too low. The ...