Amazon has opened a claims process for refunds tied to a $2.5 billion FTC settlement over Prime enrollment and cancellation practices. Eligible U.S. Prime members who did not receive automatic refunds ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Amazon settled a lawsuit filed by the Federal Trade Commission (FTC) that accused the company of using “dark patterns to trick consumers” into signing up for Prime. The tech giant will be required to ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds. Amazon is moving toward resolving a major class ...

Amazon owes money to millions of Amazon Prime members who could receive part of a $2.5-billion settlement — all because of how the company marketed its subscription service and communicated its ...

Scammers are sending fake Amazon product recall texts with phishing links designed to steal your login and payment details. Here's how to spot them.