Uber’s business depends on a simple but fragile exchange of trust. A customer opens an app, confirms a name and license plate ...

The company has added 99-year background checks and expanded permanent ban criteria.

Uber says that while it's recruiting fewer drivers, it's seen more drivers sign up as demand for the service grows.

In his new book, "Drive: Scraping By in Uber's America, One Ride at a Time," Jonathan Rigsby takes the reader into the driver's seat of ride-sharing work. "You're forced to work long hours at odd ...

A new report from Columbia Business School professor Len Sherman and GigU argues that Uber’s U.S. take rate has climbed above 50%, with algorithmic pricing and insurance costs widening the gap between ...