It may be nothing to write home about, but today's etiquette regarding cellphone use is getting a thoroughly modern makeover — and a lot of attention. "In casual or personal situations, it's often ...

You'll be surprised to hear what it is.

With all the social activities of today's world, etiquette can feel like quite the balancing act. Knowing all the right things to say and do—or not do—can matter a lot, but especially so when you're ...

It doesn't take a genius to be smart about good etiquette practices. It does take kindness and patience — and those things matter (perhaps now more than ever) in our incredibly fast-paced, go-go-go ...

When a customer service representative answers the phone, the customer should be able to hear a smile in the representative's voice. The service associate gives her name, thanks the customer for ...

A workplace with rude, dismissive or careless employees is one that is unproductive, unpleasant and ripe for litigation. This sort of behavior internally spills over to customers eventually, and an ...

WSJ’s How To series presents simple guides for a business-minded audience, with useful tips or step-by-step instructions on how to live better at the office. In each video, a trusted source both shows ...

Texting during a movie won't just make you look like a dumb teenager but it's a recipe for getting gum spit into your hair. You have boogers. You have a napkin, a thing which is used to mop up bodily ...

As much as women try to be nice and upstanding, people tend to test them in all areas of life. A lot of women feel overwhelmed by the pressure put on them, whether it's feeling pressured to say "yes" ...

Elaine Swann, founder of The Swann School of Protocol, shares with PEOPLE her top wedding etiquette recommendations guests should follow Getty Elaine Swann is an expert when it comes to wedding ...

Working out can be so much fun—well, it is until your neighbor on the treadmill next to you violates gym etiquette by listening to their music loudly or hogging the machine. That’s why it helps for ...