Lobby groups for Internet service providers claim that ISPs’ customer service is so good already that the government shouldn’t consider any new regulations to mandate improvements. They also claim ...

The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard for ...

NORTHAMPTON, MA / ACCESSWIRE / November 1, 2022 / "Customer focus is part of who we are at NRG. It's embedded in our DNA." ~ NRG President & CEO Mauricio Gutierrez Since launching our Power Values, ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Opinions expressed by Entrepreneur contributors are their own. Everyone has at least one cringeworthy customer service story. Sometimes it is amusing to learn about how a vendor and merchant botched ...

Recently Mouser Electronics was recognized for over-the-top world-class customer service. Electronic Products spoke with Mouser Electronics' Vice President of Sales & Service, Steve Newland about the ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...