A client recently asked me to provide workshops to all employees on how to give and receive feedback. There is nothing unusual about that—I do it frequently. What was newer was the growing imperative ...
How we give our feedback influences how it is heard. If you’re a Harry Potter fan, you’re familiar with the idea of a “howler.” In the wizarding world, irate parents can send a magical letter that ...
Too many companies still give feedback in a very old-school way. When I was working at Google from 2010-2012, every six months we had to do an exhaustive, 360-feedback process. I absolutely dreaded ...
The feedback that arrives without announcement is, in many cases, the most candid you will ever receive, James Mann and Yusuf Zakir write. The challenge of actionable feedback is ever-present—we hear ...
Giving good feedback is an art. It can be challenging for supervisors and managers, whether in an educational setting or any other workplace. Our newly published review of the past decade’s research ...
When someone says, “Can I give you some feedback,” do you wince? Do you become defensive or run when feedback comes your way? If you’ve received harsh criticism or unskillful feedback in the past, it ...
Honest feedback is the breakfast of champions: it allows those who seek and incorporate it to identify their blind spots, increase self-awareness, and become a better version of themselves.
A new study from co-lead author Christopher J. Cagna, Ph.D., of the Kessler Foundation examines the determinants of feedback-seeking behavior and their impact on learning. In collaboration with fellow ...
The COVID-19 crisis has changed the way many of us work. With the switch to working from home, in particular, a fundamental workplace behaviour has gone by the wayside. Informal feedback. At the ...
Jack Zenger and Joseph Folkman have administered thousands of 360-degree assessments through their consulting firm, Zenger/Folkman. This has given them a wealth of information... Jack Zenger and ...