"As Congress mulls whether to extend enhanced health insurance subsidies, desperation is growing for Michigan enrollees". LANSING As hundreds of thousands of Michiganders face "unprecedented sticker ...

ALBANY, N.Y. (NEWS10) — With the enrollment period for health care in full swing, hundreds of workers who handle calls about Medicare and the Affordable Care Act plan to strike, including some people ...

Katherine Charles’ workdays are relentless. She’s one of thousands of call center workers who help Americans find suitable health insurance as part of the Affordable Care Act, or ACA. Charles spends ...

The marketplace call center for Blue Cross Blue Shield of Michigan, the state’s largest public health exchange insurer, has ...

The call center for Minnesota’s new health insurance marketplace will be operational Sept. 3 to help prepare consumers for buying coverage when open enrollment begins a month later, officials said ...

Whether you’re questioning how much you owe on a doctor’s bill or confirming whether a specific treatment or drug is covered, there are plenty of reasons that you may need to call your health ...

Four businessmen — including three from Berks County — and two companies have been indicted on wire fraud charges in a nationwide telemarketing fraud scheme, federal officials have announced.