Hewlett-Packard (HP) is offering a “virtual house call” service to users who have trouble getting their PCs to work HP Instant Care, announced Monday, provides personalized service over the Internet.
Hewlett-Packard announced a major push toward improving customer service, including expanding the company’s remote-access repair capability. The company is adding eight new call centers worldwide, ...
In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback