Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. I've been working with "Renata," a senior strategic leader who is well thought of in her ...

Here’s some positive advice to help you deal with a negative person. Jeff Guenther, who goes by @therapyjeff online, recently shared “eight ways to deal with a partner who’s incredibly negative.” He ...

Consumers have used online review sites to inform their restaurant, hotel and flight purchasing decisions for years. Recent studies show consumers are also using online physicians reviews to search ...

Whether valid or unfairly given, negative reviews present a challenge because they are publicly visible and can influence potential customers’ perceptions. The main challenges include mitigating the ...

No matter how robust your brand's customer service is, you can't avoid negative feedback — noise that can block out all the great things your business offers and does. Social media is rife with videos ...