Two charges David Melton never made showed up on his PayPal account, both for sports tickets to a Knicks-Bulls game. One, for ...

Gripe Line reader Bob wrote for help in getting two refunds he felt he was owed by PayPal. “I have been twice burned by PayPal,” he says. “In the first case, I ordered a product that was never sent.” ...

PayPal makes buying and selling items online simple and convenient. However, the other user doesn't always follow through on her promise to deliver. If you pay for an item via PayPal but never receive ...

After months of funds being held in limbo, payment processor's new president promises to release funds, as well as other reforms at PayPal. Steven Musil is a senior news editor at CNET News. He's been ...

Sent money through PayPal and instantly regretted it? Maybe you entered the wrong email. Maybe the seller isn’t responding. Or maybe you just changed your mind. If you’re searching for how to cancel a ...

What happens when a customer orders something online and realizes it’s the wrong size, didn’t come at all, or doesn’t look like what the pictures showed online? Online dispute resolution happens in ...