Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Add Yahoo as a preferred source to see more of our stories on Google. Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...

Free returns are a major draw for shoppers, with 82% citing them as a major consideration when making a purchase, up from 76% last year. Consumers also value immediacy, with 76% saying they are more ...

Retailers like Amazon and Macy’s have added fees or shortened the online purchase return window this holiday season, according to the Wall Street Journal. Abercrombie, J. Crew, H&M and other companies ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

Retailers are no longer just competing on price; they are redefining the cost of convenience. In 2026, Amazon has introduced mandatory prepaid return labels and shortened refund timelines, while ...

TULSA, Okla. — The holidays are over, decorations are down, but there's one post-holiday task many people are putting off that could come with surprise fees or missed deadlines: returning unwanted ...

U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey commissioned by e-commerce shipping software provider Shippo, nearly ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...