CXM's platform enables effective customer engagement across various digital channels. Sprinklr is focused on expanding its presence in the CCaaS market, which can accelerate revenue growth in the ...

Sprinklr, Inc. aspires to be the leader in the Contact Center as a Services, or CCaaS, industry. The company has delivered decent growth since going public in the summer of 2021 and is trading at a ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Strong Performer in ...

How and why has my interest in Sprinklr shifted from CCaaS? In a conversation with Ragy Thomas, Founder and Co-CEO, Sprinklr, I hypothesized that enterprises are no longer making CCaaS decisions, they ...

Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer feedback -- and to bridge marketing and service processes.

New partnership will help brands in the DACH (Germany, Austria, and Switzerland) transform their businesses with Sprinklr Service-- the first CCaaS solution offering enterprises support across 30+ ...

On November 5, 2024, customer experience platform company Sprinklr appointed Rory Read president and CEO and announced that visionary founder Ragy Thomas would continue as chairman of the board.

“Sprinklr believes that customer service and CCaaS markets are ripe for disruption and customers and brands deserve more. As vendors rush to deliver new AI features, Sprinklr is demonstrating the real ...

According to the report, “Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings.” According to the report, “Sprinklr’s vision for customer service focuses on ...