As utility customers increasingly seek seamless digital interactions, a new study by J.D. Power finds that many electric, natural gas, and water utilities face challenges in meeting customer ...

J.D. Power’s signature Initial Quality Study is evolving. For the first time ever, the analytics firm is incorporating data on dealership repair visits into the study’s customer surveys. This year’s ...

STAMFORD, Conn.--(BUSINESS WIRE)-- Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service and ...

Automotive analytics firm J.D. Power has more areas of study than Tommy Callahan would have had if he needed seven years to get a bachelor’s degree without ever failing a class or taking a light ...

J.D. Power's latest initial quality survey finds that EVs have more problems and higher severity of repairs compared to traditional autos. The above button links to Coinbase. Yahoo Finance is not a ...

The Big Three automakers fared well in the J.D. Power 2024 U.S. Initial Quality Study released Thursday, with General Motors and Stellantis, which makes Dodge, Chrysler, Jeep, Ram and Fiat vehicles, ...

According to JD Power, charging infrastructure is improving overall. For two consecutive quarters this year, things have improved on the macro level. Consumers are more satisfied with DC fast charging ...