CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

A CRM project will be successful only when it helps the company achieve its strategic goals. The eight steps discussed here are all critical to the long-term success of a CRM project.

CRM projects most often fail because salespeople resist using the software-and often for good reason. Here's how companies can engage in CRM failure prevention.

Looking to find the best CRM for contractors? Explore our top picks and find the right CRM software for construction projects. Construction companies, agencies, and general contractors can all ...

11 Benefits of CRM Systems CRM software can provide a wealth of benefits for your small business, from customer retention to increased productivity.

The market for CRM software continues power ahead thanks to a shift to software-as-a-service (SaaS) which now represents almost half of CRM revenue, say the analysts.

CRM projects have earned a notorious reputation for being difficult and expensive. Despite endless discussion of the topic, many of these projects come in late or over-budget.

Your company has acknowledged that the business needs a new CRM system. But the CFO is nervous about the costs, and starts to suggest strategies that could lower costs-or doom your project to fail ...