Jamf, a provider of management and security services for Apple devices, has launched its Jamf Pro solution on the Azure ...

Microsoft has introduced new adapted artificial intelligence models in collaboration with select partners to help ...

The mobile workforce has traditionally been seen as a lower priority when it comes to corporate unified communications (UC).

Organisations are investing in generative artificial intelligence technology to improve five key business areas, according to ...

Microsoft is helping its customers and partners to adopt artificial intelligence technologies by providing payment ...

Kyndryl and Microsoft have discovered that although 84 per cent of organisations consider sustainability goals to be of high ...

There are several key differences between using traditional and generative artificial intelligence in the financial services ...

Consumers in the fairly recent past were somewhat tolerant when customer service queries took a long time to be resolved, ...

Businesses are always seeking best-in-class processes to deliver results, streamline efficiency, and reduce costs effectively ...

The world is rapidly changing, and supply chains are vulnerable. Retail and consumer goods organisations are besieged by ...

One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

Dynatrace has launched its platform on Microsoft Azure in Australia to support its joint customers in the region with their ...