If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...
Award-winning Ocean Edge Resort & Golf Club expands its two-year partnership with Travel Outlook, The Premier Hotel Call ...
A hotel guest rarely experiences a property as separate departments. They see one journey: booking, checking in, ordering ...
When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...
Full Service and Select Service hotels improved labor productivity during the first half of 2026 even as demand strengthened. Based on Hotel Effectiveness data from approximately 5,000 U.S. hotels, ...
Event Temple, the sales and catering platform purpose-built to help hotels sell more groups, meetings, and events, has announced the release of their latest AI Sales Coordinator. This is an AI agent ...
With AI-aided coding reaching maturity, we’re now seeing a swath of new players on the market. Some are direct competitors in existing categories for bargain basement pricing. Others are in wholly new ...
Google has moved another step closer to turning conversational hotel search into an actual booking channel. The company recently confirmed that it has begun a limited U.S. test of agentic hotel ...
Hotel guests never stopped wanting food delivered to their rooms. What changed is who takes the order, who delivers the meal and who captures the revenue and customer data that come with it. At a ...
Cloudbeds, the hospitality management system built for ambitious hoteliers, has introduced Cloudbeds Insights, a new reporting and data intelligence product designed to give large hotel groups and ...
Wyndham Hotels & Resorts has moved its guest-facing artificial intelligence program well beyond the pilot stage. More than 5,000 hotels now use Wyndham Connect, the company’s AI-enabled guest ...
A series of recent hotel technology announcements is showing how quickly artificial intelligence is moving from standalone applications into the core operating systems hotels use every day. The latest ...