WhatsApp introduces a feature allowing users to explore channels across seven categories, including Sports and Entertainment.

Higher education institutions have been embracing artificial intelligence, but new implementations bring security risks — ...

We talked to the director of product AI at HubSpot to learn more about how small businesses are using AI and what impact it's ...

New technologies are helping aging adults navigate complicated health care benefits, but it does come with some challenges.

With the help of experts, Techopedia explains why we should stop pretending that chatbots are artificial intelligence.

If we can guide our interns to become responsible professionals, what’s to stop us from doing the same with AI chatbots?

When OpenAI launched its ChatGPT chatbot in 2022, it looked as if a new generation of artificial intelligence tools was about ...

Martin Taylor, Content Guru, explores the role of AI within the customer experience industry and how it is being used by ...

AI needs a lot of electricity and water to stay cool in data centers. We break down the toll prompt-by-prompt to show the ...

As 2024 comes to a close, small and mid-sized law firms are examining how to prioritize their technology spending in 2025 to maximize their ROI, drive efficiency, and provide better client services ...

In this week’s edition of the science for all newsletter, Priyali Prakash writes if AI chatbots help counter consporacy ...

Generative artificial intelligence could be a boon for customer service – how can companies manage employee and customer ...