New Global Services Hub companies in Malaysia will pay a 5% tax rate from 2027. The incentive can be extended in five-year steps up to 30 years. Digital nomad pass holders can stay two more years ...

Alloyed partners with Beam AI to run AI agents in client operations, with agents on the standard path and Alloyed operators ...

The AHA rejects a Blue Cross claim that AI coding added $942Mn in hospital costs, saying sicker patients, not software, drive ...

The U.S. froze green card filings for TCS, Infosys, Wipro, Cognizant, HCLTech, Capgemini, Microsoft and Adobe, citing federal ...

Automation Anywhere agrees to buy Boost.ai from Nordic Capital, adding conversational and voice AI for customer service. The ...

Only 4% of U.S. CHROs feel very prepared to lead AI-driven change, and just 19% have built AI into workforce planning, The Conference Board finds.

TTEC launches a Cairo customer experience operation for Volkswagen Group UK under a seven-year deal, adding to its ...

Philippine BPO firms are moving into provincial cities in the Visayas and Mindanao as Metro Manila wages and hiring ...

U.S. managers are offering higher-than-planned salaries, and 72% are raising pay for AI skills, Robert Half's 2027 Salary ...

Jamaica is weighing jail time for people who supply lead sheets to lottery scammers. Justice Minister Delroy Chuck says some ...

More than 281,000 legal immigrants in nine states and D.C. are set to lose Medicaid in October as the first One Big Beautiful ...

The ISG Index shows Q3 outsourcing contract value hit a record $52.5 billion, up 63%, as AI infrastructure spending more than doubled and BPO grew 12%.