Sometimes the most profitable decision is saying no.  Our website gives customers three ways to contact us: Call, text, or ...

Mike Mead’s approach to repair planning emphasizes complete disassembly, OEM repair procedures, extensive documentation, and ...

DB Orlando Collision reimagined its parts department by replacing traditional carts with modular crates, focusing on repair ...

Effective collision repair requires seamless coordination among departments, from initial estimates to final paint.

For years, flat rate was treated as simply how the collision repair industry worked. That's shifting. A growing number of ...

It's a crucial operation, but many shops struggle to secure payment for their work. Two shop owners share strategies that ...

The struggle between independent collision repair facilities and auto insurance carriers is not a recent development. It is an ongoing battle over financial control, repair standards, and consumer ...