Sometimes the most profitable decision is saying no.  Our website gives customers three ways to contact us: Call, text, or ...

Mike Mead’s approach to repair planning emphasizes complete disassembly, OEM repair procedures, extensive documentation, and cross-department collaboration to produce comprehensive repair plans. And ...

DB Orlando Collision reimagined its parts department by replacing traditional carts with modular crates, focusing on repair ...

Effective collision repair requires seamless coordination among departments, from initial estimates to final paint.

It's a crucial operation, but many shops struggle to secure payment for their work. Two shop owners share strategies that give them the best chance of being reimbursed.

For years, flat rate was treated as simply how the collision repair industry worked. That's shifting. A growing number of ...

The struggle between independent collision repair facilities and auto insurance carriers is not a recent development. It is an ongoing battle over financial control, repair standards, and consumer ...