We have an idea of what is and what might the research say? ...Trust is choosing to make something important to you vulnerable to the actions of someone else. ~Charles Feltman Anatomy of Trust: [Boundaries] - if you are clear about your boundaries [Reliability] - do what you say you are going to do all the time. be clear on your commitments and do not over commit [Accoutability] - if you make a mistake, you own it, apologise and make amends [Vault] - what I share with you will be held in confide